Shipping policy

Shipping Policy

Thank you for shopping with us! We're committed to getting your order to you as quickly and safely as possible.

Processing Time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
Once your order has been processed, you will receive a confirmation email with tracking information (where available).

Shipping Times

Estimated delivery times:

Domestic: 3–7 business days
International: 7–21 business days (depending on destination and customs processing)

Please note that these are estimated delivery times and may vary due to factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

We may offer free shipping on qualifying orders during promotional periods. Any applicable free shipping offers will be displayed at checkout.

Order Tracking

Once your order has shipped, you'll receive an email containing your tracking number. Please allow up to 48 hours for tracking information to update.

Delayed or Lost Shipments

While we work with trusted shipping carriers, delays can occasionally occur. If your package has not arrived within the estimated delivery window, please contact us so we can assist in locating your shipment.

Incorrect Shipping Address

Customers are responsible for providing an accurate shipping address. If an incorrect address is entered, please contact us as soon as possible. If your order has not yet shipped, we will do our best to update the address.

We are not responsible for orders delivered to an incorrect address provided by the customer.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer.

Damaged or Missing Items

If your order arrives damaged or items are missing, please contact us within 7 days of delivery. Include your order number and photos of any damaged items so we can resolve the issue promptly.